The Town of Hopkinton is currently accepting applications for the full-time position of Public Safety
Dispatcher
The Town of Hopkinton is committed to equal opportunity, encourages diversity and inclusion and
believes that a positive culture of inclusion in Town governance contributes to the Town’s overall
qualities as a great place to live and work. We welcome all to apply.
Are you looking for a position where making a difference could mean saving lives?
Do you want to be a part of Team Hopkinton that embraces, fosters and
celebrates diversity, equity, inclusion & belonging?
If you are versatile and dependable and thrive working in a
fast-paced environment, this is an exciting opportunity for you!
Hiring Salary: $22.62 – $23.62 hourly, depending upon qualifications and in accordance
with the Collective Bargaining Agreement
Competitive Leave and Benefits package
The Public Safety Communications Center is open 24/7, 365 days/year
Dispatchers must be available to cover all shifts, including nights, weekends, and holidays.
Under general guidance of the Public Safety Communications Director, the Public Safety Dispatchers are
part of the Public Safety Communications Center. Our dedicated and highly trained professionals
routinely offer life-saving medical instructions in addition to providing accurate public safety information.
The Public Safety Dispatchers are responsible for receiving and transmitting emergency and
administrative messages to appropriate law enforcement, fire and medical personnel in the manner
dictated by the state-mandated Emergency Medical Dispatch Protocol and department policy. The
position requires the utmost discretion, independent judgment, initiative and must operate within
established mandated state and departmental guidelines and procedures. The Public Safety Dispatchers
receive, have access to, and must maintain confidential information.
QUALIFICATIONS:
● High School Equivalency
● Excellent vision and hearing accuracy and ability to process verbal information/direction in
a concise manner
● Confidentiality, strong attention to detail, and superior customer service skills
● Two (2) years experience in emergency response communications or related field Preferred
● Considerable knowledge of street locations, buildings, and other significant areas of the
community in order to minimize response time Preferred
● E911, LEAPS, APCO Emergency Medical Dispatch, APCO PST1 Certifications Preferred
Internal/External Applicants: To be considered for this position, please submit a cover letter and resume, along with
the required Application for Employment (attached) to hr@hopkintonma.gov. Applications received before 4:00
pm, Monday, February 6, 2023, will be reviewed and receive 1st priority. The position will remain open until filled.
Applications will be accepted via drop off or mailed to: Town Hall, Human Resources Department, 18 Main Street,
Hopkinton, MA 01748.
https://groups.google.com/a/hopkintonma.gov/forum/#!forum/jobs